Submit
The technician describes the problem, symptoms, error codes, diagnostic readings, equipment information, and available details.
A Forge Brain OS, Inc. company
ForgeResolve AI
One Problem In. The Best Resolution Out.
A worldwide technical intelligence platform designed to connect humanoid and robotic service technicians with the best available path to resolution — from the field, from the shop, or from anywhere the machine needs help.
The problem
Advanced Machines Create Advanced Service Problems
Humanoids and advanced robotic systems combine mechanical components, electronics, batteries, sensors, networking, firmware, software, artificial intelligence, and complex diagnostic systems.
A field technician cannot reasonably be expected to memorize every possible failure condition across every manufacturer and platform.
ForgeResolve AI is designed to give that technician an intelligent support system behind the toolbox.
How ForgeResolve works
One interface. Better routing. Clearer resolution paths.
Analyze
ForgeResolve evaluates the issue, complexity, risk level, equipment type, and technical context.
Route
The system determines which intelligence resources are most appropriate for the problem.
Resolve
ForgeResolve organizes the available intelligence and returns a clear resolution path to the technician.
Learn
Verified outcomes can contribute to a growing knowledge base, subject to customer, security, privacy, and contractual controls.
Intelligent routing
The Technician Shouldn't Have to Choose the AI
Different technical problems require different levels and types of intelligence. ForgeResolve AI is designed to make those decisions behind the scenes. The technician submits the problem once. ForgeResolve handles the routing.
AI reasoning systems
Manufacturer documentation
Technical manuals
Historical service records
Known failure patterns
Internal technical knowledge
Specialist support
Human escalation
The intelligence source can remain invisible. The quality of the resolution cannot.
Field service focus
Designed for the Next Generation of Field Service
ForgeResolve AI is being designed to support complex service environments where humanoid and robotic systems require smarter diagnostic, routing, and escalation support.
AI-supported technicians
A Technician Backed by More Than a Toolbox
ForgeResolve AI is intended to give every qualified technician access to a broader technical intelligence network: training, documentation, historical service knowledge, AI-assisted diagnostics, and specialist escalation.
Better Support for Better Service.
Coming soon product
ForgeResolvePad Controller™
The dedicated field-service command center for humanoids, robots, diagnostics, technical resolution and AI-assisted control.
Use ForgeResolve AI from a phone, tablet or computer — or bring the platform into the field with the dedicated ForgeResolvePad Controller.
Coming soon
ForgeResolve Scan
A new ForgeResolve AI field-service capability is on the way.
Safety and escalation
AI When Appropriate. Human Expertise When Necessary.
ForgeResolve should not be presented as an AI system that blindly gives repair commands. Certain situations may require manufacturer procedures, safety protocols, senior technician review, engineering support, human escalation, equipment shutdown, or authorized service procedures.
A truly intelligent system should know when not to automate.
Service intelligence
Every Verified Resolution Can Improve the Network
Where legally and contractually permitted, properly structured service information can eventually help identify patterns involving component failures, battery performance, sensors, actuators, modules, firmware, operating hours, error codes, repair sequences, recurring issues, successful solutions, parts replacement, and repair time.
Verified
Resolution Knowledge
Structured service learning for future technical support.
Future potential
Built for Robotics. Designed for Worldwide Scale.
ForgeResolve AI begins with humanoid and robotic service, with an architecture designed for technicians, service organizations and manufacturers operating across markets and borders. Over time, the same resolution model could extend to other complex technical-service industries.
Industrial equipment
Medical equipment
HVAC
Fleet maintenance
Autonomous systems
Energy systems
Advanced manufacturing
Technical field service
A Forge Brain OS, Inc. company
The intelligence layer behind the technician.
ForgeResolve AI is being developed within the Forge Brain OS ecosystem as a dedicated worldwide service-intelligence platform for advanced support, diagnostics, technical resolution, technician enablement, and the emerging humanoid and robotics economy.
Forge Brain OS, Inc.
Technical service needs better intelligence
The Future of Technical Service Needs Better Intelligence
ForgeResolve AI is being developed to help technicians find the right path to resolution faster, more consistently, and with access to intelligence far beyond the individual technician's toolbox.